Pokevault Reviews

Pokevault.com accepts Paypal, credit cards, and some debit cards as methods of payment. It's important to note that all sales are final, and orders cannot be cancelled once they are placed. The only exception is if a mistake was made in the order, in which case immediate contact is necessary to rectify the order before it is shipped out. Please ensure to order only if 100% sure of the purchase.

Pokevault.com is an online store that offers a wide variety of Japanese Pokemon goods for sale, including plush toys, figures, cards, and more. The prices of the items on the site reflect the cost of obtaining these rare Pokemon items, which includes various expenses such as Paypal fees, Japanese business tax, advertising costs, boxes, office space, storage facility rent, and so on. The shipping cost is determined by the weight and size of the package, the country it is being sent to, and the shipping method chosen. Once an order is placed, it cannot be cancelled, with the exception of ordering the wrong item by mistake. All products are sent with a tracking number so customers can track their packages. Delivery times vary depending on the method of delivery, date ordered, and destination country. It usually takes 3-5 days for FedEx, 10-21 days for registered mail, or 5-7 days for EMS express shipping. These times are only estimates and it varies from country to country and time of year. Delivery times may take longer than stated. Please note that delivery to certain locations such as Italy, South America, Mexico, Africa, Central America, remote islands, and a few other places may take much longer, sometimes as long as 4-8 weeks.

Pokevault.com is a platform specializing in the sale of Japanese Pokemon goods. The site offers a wide range of products including plush toys, Japanese Pokemon cards, Pokemon figures, accessories, plushies, pokedolls, and more. All products are 100% authentic and are delivered straight from Japan. The site has been in operation since 1997 and has shipped over 120,000 orders to Pokemon collectors all over the world.

Some of the popular products include the 2024 Galarian Ponyta Sprigatito Vaporeon Black Art Coloring Book, 2024 Sylveon Drifloon Espurr Snom Set Of 18 Post It Notes (Version #2), and the 2024 Mew Alolan Vulpix Umbreon Mimikyu Set Of 18 Post It Notes (Version #1). There are also various Pokemon Center Tokyo Bay 2024 products such as the Pikachu Grand Re-Opening Mascot Plush Keychain, Pikachu Grand Re-Opening Cooler Tote Bag, and the Ampharos Marill Grand Re-Opening Ceramic Mug.

The site has received positive reviews for its excellent customer service and the quality of its products. Customers have praised the site for its quick shipping times, the condition of the received products, and the wide range of rare Pokemon items available for purchase. However, some customers have noted that the prices can be a bit high. Despite this, the general consensus is that the quality of service and products is well worth the price.

Pokevault.com has a strict return policy. Once an order has been placed, it cannot be cancelled. The only exception is if the wrong item was ordered by mistake. In this case, the customer must contact Pokevault.com immediately to change the order. However, once an order has been shipped, it cannot be changed or cancelled. Customers are advised not to order unless they are 100% sure that they want the item(s).

As for the shipping policy, Pokevault.com offers several different shipping methods for customer convenience. All packages are sent through the Japan Post Office or Fed Ex. The shipping cost is determined by the weight and size of the package, the destination country, and the chosen shipping method. The estimated delivery times vary depending on the method of delivery, date ordered, and destination country. For example, FedEx usually takes about 3-5 days, registered mail takes about 10-21 days, and EMS express shipping takes about 5-7 days. These times are only estimates and actual delivery times may vary. It's important to note that Pokevault.com does not ship orders on weekends or Japanese national holidays. All products are sent with a tracking number so customers can track their package. Customers will receive an email with the tracking number as soon as the package is sent. If the email is not received, customers are advised to check their email spam folder or contact Pokevault.com for the information. Please note that customers are responsible for all import taxes, VAT taxes, duties and fees. Pokevault.com is not responsible for any extra charges imposed by the recipient's country.

To contact customer support at Pokevault, there is a Contact Us page on their website. On this page, there is a form to send a message. The form requires a name, email, and message. There is also a challenge question: "What is the most famous yellow Pokemon character?" The answer to this question enables the submit button. Please note that only alphabets and hyphens are allowed in the name and message fields, and no HTML is allowed in the message field. For any queries or if something is not found on the site, feel free to contact them. Their goal is to provide the best products and best customer service possible.

Pokevault offers a wide variety of Pokemon items. Some of the popular items include plush toys, figures, cards, and accessories. There are plushies and Pokedolls from the Pokemon Center including Mega Rayquaza, Piplup, Pikachu, Lycanroc, Raichu, Mimikyu, Charmander, Squirtle, Sylveon, Sceptile, Eevee, Charizard, Shadow Lugia, Ditto, Blaziken, Eevee Evolutions, Whimsicott Substitute, Legendary and Shiny Pokemon and many more.

For Pokemon TCG (Trading card game) accessories, there are Japanese Pokemon deck boxes, card sleeves, carrying cases, dice bags, dice boxes, damage counters, mini Pokemon card binders, large hardcover Pokemon card binders, playmats, coins and much more.

There are also specific items like the Pokemon 2024 Galarian Ponyta Sprigatito Vaporeon Black Art Coloring Book, Pokemon 2024 Sylveon Drifloon Espurr Snom Set Of 18 Post It Notes, Pokemon Center Tokyo Bay 2024 Pikachu Grand Re-Opening Mascot Plush Keychain, and Pokemon Center 2024 Lost Quaxly Mocchiri Plush Toy (Shiny Hair Version) among others. All these items are 100% original, shipped straight from Japan to your door.